Support and services status
Updated: 02.02.2023 03:17
Infrastructure
Sales pipeline
New projects and core features launch capacity |
Negotiable (open only for existing customers) |
Support pipeline
Errors and urgent fixes resolution time |
Perfect (minutes) |
Questions and small improvements resolution time |
Slow (until end of the working day) |
New features and support requests overall delivery time |
Slow (weeks) |
Production line status
Development infrastructure |
No problems detected |
Team health |
Perfect |
Servers
Server |
Email sending |
File storage |
Pages load speed
| Database data fetch speed |
Traffic amount |
Server CPU load |
Bulk email sending speed |
Sender score |
server1.bitcarvers.com |
No problems detected |
No problems detected |
Perfect |
Perfect |
Low traffic |
Low (quick responses) |
No problems detected (accepting+sending emails) |
OK |
server2.bitcarvers.com |
No problems detected |
Files archivation in process (slower load time) |
Perfect |
Perfect |
Low traffic |
Low (quick responses) |
No problems detected (accepting+sending emails) |
OK |
server3.bitcarvers.com |
No problems detected |
Files archivation in process (slower load time) |
Perfect |
Perfect |
Low traffic |
Low (quick responses) |
No problems detected (accepting+sending emails) |
OK |
server4.bitcarvers.com |
No problems detected |
No problems detected |
Perfect |
Perfect |
Low traffic |
Low (quick responses) |
No problems detected (accepting+sending emails) |
OK |
server5.bitcarvers.com |
No problems detected |
No problems detected |
Perfect |
Perfect |
Low traffic |
Low (quick responses) |
No problems detected (accepting+sending emails) |
OK |
server6.bitcarvers.com |
No problems detected |
No problems detected |
Perfect |
Slower than usual |
Low traffic |
Low (quick responses) |
No problems detected (accepting+sending emails) |
OK |
server7.bitcarvers.com |
No problems detected |
No problems detected |
Perfect |
Perfect |
Low traffic |
Low (quick responses) |
No problems detected (accepting+sending emails) |
OK |
wedos.amnesty.cz |
No problems detected |
No problems detected |
Perfect |
Perfect |
Low traffic |
Low (quick responses) |
No problems detected (accepting+sending emails) |
OK |
server9.bitcarvers.com |
No problems detected |
No problems detected |
Perfect |
Perfect |
Low traffic |
Low (quick responses) |
No problems detected (accepting+sending emails) |
OK |
Note that it is standard behaviour that some of the bulk email sending is temporarily paused.
It does not affect the overall sending performance as other active (not paused) servers can handle the sending traffic.
Use this tool to determine on which server you application runs.
Company financial status
This information is a real-time extension of the information already published in the public tax registry (which is however updated only once a year and not suitable for analysis of some of our customers).
Company-owned cash resources which are not in investments plans nor assigned to daily cash-flow operations and wages.
EUR emergency fund balance |
68500 EUR |
CZK emergency fund balance |
200000 CZK |
Support team performance
Period |
Projects supported |
Requests resolved |
Requests updated |
Total support hours |
Answered questions |
01.01.2023 - 31.01.2023 |
57 |
389 |
531 |
360.2 |
60 |
01.12.2022 - 31.12.2022 |
49 |
295 |
446 |
375.1 |
39 |
01.11.2022 - 30.11.2022 |
58 |
352 |
552 |
411.9 |
83 |
01.10.2022 - 31.10.2022 |
53 |
416 |
610 |
386.2 |
90 |